We build for shops that have been burned by software they couldn't leave — held to ransom for an export, or watching years of records vanish when a supplier folded. DMOS is the opposite of that, and here's exactly how.
Customers, parts, jobs, quotes, inspection records, calibration history — all of it exports to plain CSV from inside the apps. No support ticket, no "data extraction fee," no waiting. It's your shop's history; you can pull it whenever you like.
The NCRs, CAPAs, audit records, FAIs and competency logs you build up are quality records you're legally required to retain. They export with everything else, so leaving DMOS never means losing the paper trail an assessor expects to see.
Your jobs, drawings and customer list are commercially sensitive — sometimes export-controlled. We don't sell your data, share it, or feed it into model training. It's used to run your shop, and nothing else.
Your data lives on managed infrastructure in the UK/EU and is walled off from every other customer at the database level. The full detail — including the honest state of our backups — is on the security page.
The whole point is portability: because your data comes out in open formats whenever you want it, staying with us is a choice you keep making — not a cage. If DMOS ever stops earning its place in your shop, you can walk out with your data intact.
It's the fair question, and we'd rather answer it straight than dodge it. A big vendor going under leaves you just as stuck — the difference is whether you can get your data out when it happens.
With DMOS you always can: your records export to CSV today, on demand, with no one's permission. So the honest answer is that you're protected not by a promise we'll be around forever, but by the fact that your shop's data is never locked inside us in the first place.